Dave Baldwin Consulting

Dave Baldwin is a writer, editor and consultant working in the
areas of technical writing, business writing, copywriting, knowledge
creation, content development, and other information design and
development services intended to enable understanding.

Dave designs and develops information products, or knowledge
assets, to help you capture, develop, manage, share and leverage
knowledge of what you do and how you do it, leading to ways to do
it better and more profitably.

Learn how Dave Baldwin can help.

Why You Want to Capture What You Do and How
You Do It

Turbulent times require organizations to use every resource
available to reduce the risks of uncertainty. Capturing explicit
knowledge of what your organization does and how it does it
provides the foundation for your business to remain strong and
agile as conditions change.

Read article

Communication Solutions

My work is centered on creating
communication solutions to
business, technical and human
problems.

I have extensive experience
working in the spaces where
people, processes, technologies,
data, and information intersect.

I know how systems work, and I
have a keen sense for the issues of
organizational dynamics.

I have a knack for understanding
both the big picture and the details
of how systems and processes
work together to produce results.

I'm skillful in capturing essential
knowledge in high-quality
i nformation products that become
knowledge assets, your tools for
making decisions, managing
operations, and achieving your
goals.

Let's discuss how I can help
provide a path for you to capture,
develop, manage, share and
leverage your knowledge for your
organization.

Contact me.

Make Any Business Document More
Effective - and Usable - with Structured Writing
Techniques

Documents are the primary way organizations create and share
know-how. Documents need to be created using techniques that
get the audience's attention. Structured writing is an approach
to organizing and presenting information aimed at making
subject matter easy to read and understand.

Read article

5W1H: An Effective Approach to Collecting and
Presenting Information

One of the oldest ways to collect information is still one of the
best. The 5W1H framework is one of the most universally used
tools for information gathering, analysis, organization and
presentation. This method is used across a range of professions
to understand and explain virtually any problem or issue.

Read article

Research

Business intelligence
Market trends
Literature reviews
Historical records
Expert interviews
Methods & best practices

Writing

Content creation
Strategies & plans
Policies, procedures & work
instructions
Technical manuals
User manuals
Process specifications
Articles & books/ebooks
White papers & special reports

Editing

Document design/redesign
Rewriting
Proofreading & copy editing
Design for e-publication
Publishing

Consulting

Information design
Information strategy
Change communication
Process design
Process analysis
Process implementation
Policies and procedures
Documentation standards
Knowledge development

Methodology

Disciplined approach to the
creation of knowledge assets
Consistent use of principles,
practices, tools, and techniques
to create high-quality information
products
Universally applicable to a wide
range of information solutions

Learn more

Managing
Know-How

Designing
Information

Developing
Information

Click on the image to learn more

Reap the Rewards of Making
the Most of Your Know-How

Managing
Information

The Principles of Document Control

Organizations create documents daily. Often documents are
generated in an ad hoc environment without much thought to
how they will eventually be used or by whom.

The importance of documents to the organization, and perhaps
its very survival, calls for a thoughtful, consistent approach to
creating and managing documents.

Read article