Dave Baldwin Consulting

Services

I provide a variety of research, writing, editing and consuluting services
based on extensive experience in communication, technology and
business.

Research

Research is the systematic investigation and gathering of
information, data and facts for a stated purpose or objective.
While the gathering of information may be an end in itself, it
also may be part of the process of developing specific
information products. Research may include:

Online Research
Library Research
Public Records Research
Document Research
Interviews
Observation - Interaction

Professional Writing

Professional writing is the use of clear language to convey
information in a way that is easily understood by the
intended audience. Editing involves the use of professional
writing skills to improve the work of others.

Professional writing, or communication, may be subdivided
into areas of specialization. Dave Baldwin focuses on the
following types of professional writing:

Business Communication
Technical Writing
Copywriting

See Information Products for a sample listing of professional
writing products.

Information Development

Organizations require sets or systems of information
products to document what the organization does and how it
does it. To be of effective use, information needs to be
handled in specific ways. It needs to be:

Captured
Developed
Managed
Shared
Leveraged

Dave Baldwin assists you in each step of the information
development cycle to create an information management
process that supports the accomplishment of the
organization's goals and objectives.

Process Discovery and Optimization

Business, technical, manufacturing, and other processes
provide the framework for an organization's operations, the
base of its knowledge, and the means to meet its goals.

Dave Baldwin helps organizations be more effective and
efficient by guiding them to better understand their
processes and how they can be run to best meet stated
strategies, goals and objectives. Services include:

Process Discovery
Process Analysis
Process Mapping
Process Definition & Description (Specification)
Process Redesign for Improvement (Optimization)

Editorial Services

Your documents present the face and
the voice of your organization. Whether
intended for customers, employees,
regulators or the public, they must be
credible and effective.

To be credible, documents must be
consistent and professionally finished to
reflect your brand.

They must be organized and formatted
to allow ease of use and understanding.

They must be complete and accurate,
and present information with authority.

Editorial services ensure these goals are
met with:

Complete document assessment
Recommendations for improvement
Custom standards and templates
Comprehensive document revision

Compliance & Conformance

Ensuring that your business complies
with the multi-faceted requirements of
third-party standards and regulations
can be an onerous task.

Dave Baldwin has extensive experience
creating documentation needed to meet
the legal requirements of state and
federal regulation, including policies,
procedures and work instructions.

Conformance with standards and best
practices necessary for certification is a
similar challenge.

Dave Baldwin can help you understand
what is required of third-party
requirements and develop the written
documents to ensure you meet them.

Dave also has experience as an auditor
and can help you achieve a successful
outcome to third-party audits.

Custom Content

As a professional writer with a broad
background in business, technology and
information design, Dave Baldwin can
create the content you need to support
and market your business.

Dave is prepared to research and write
content on virtually any topic. He can
swiftly produce your content quickly and
at a reasonable cost.

Blogs
Press Releases
Biographies
Articles
White Papers
Ebooks
Website content
Social Media
Resumes
Presentations

Documentation and Communication