© 2009 David A. Baldwin, Dave Baldwin Consulting. All rights reserved.

Nationwide Insurance, Columbus, OH, 2007 - Present
  • Contributed to analysis and strategic planning of IT governance
    processes based on ITIL best practices.
  • Developed and published IT resiliency risk assessment integrated
    process model, executive decision guide, process guide, and tools
    and process application guide.
  • Co-designed and developed configuration management system
    capability for enterprise and line of business.
  • Developed configuration management system integrated process
    model and operations guide.
  • Developed and documented enterprise configuration management
    requirements development capability.

Nationwide Insurance, Columbus, OH, 2007
  • Co-managed Production Readiness Project to successfully deliver
    Change Management solution meeting CIO objective.
  • Acted as solution lead in the design and development of project
    deliverables to meet business requirements. Facilitated project
    team meetings and collaboration to define solution requirements.
  • Developed Production Readiness Process tailored to meet the
    requirements of the enterprise solution delivery methodology.

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