Copyright © 2012 David A. Baldwin, All rights reserved. All content, unless otherwise noted, by David A. Baldwin.
Marketing Collateral
Marketing Brochure, CAT Plus Outbound Telemarketing System, TeleDirect
International, Inc., Davenport, Iowa, 1991, Author and Designer.

Marketing Brochure,
MERLIN II CMS Remote Administration, AT&T Network
Systems, St. Louis, Missouri, 1988, Author and Designer.

Marketing Brochure,
CMS Enhanced Report Utility, AT&T Network Systems,
St. Louis, Missouri, 1988, Author and Designer.
Methodologies
Structured System Development Methodology, Guidelines for Systems
Developers
, Illinois Department of Corrections, Springfield, Illinois, 1999,
Author, Designer & Facilitator.
Operations Manuals
Enterprise PC Standard Multi-Award Contract Operations Manual, Ohio
Office of Information Technology, Columbus, OH, 2005, Co-Author and
Designer.

Concept of Operations, Multi-Agency Radio Communications System,
State of Ohio, Columbus, OH, 2002, Author and Designer.

Operations Manual, Multi-Agency Radio Communications System, State of
Ohio, Columbus, OH, 2003, Author and Designer.

Manufacturing Operating Instructions, L-Aspartic Acid Department
(Document Set), Solutia, Inc., St. Louis, Missouri, 1997, 1998, Author and
Designer.

Manufacturing Operating Instructions, Duralink Department (Document
Set), Monsanto Company., St. Louis, Missouri, 1996, Author and Designer.

Manufacturing Operating Instructions, pNPT Department (Document Set),
Monsanto Company, St. Louis, Missouri, 1995, Co-Author and Designer.

Manufacturing Operating Instructions, Maleic Anhydride Department
(Document Set), Monsanto Company, St. Louis, Missouri, 1994, Co-Author and
Designer.

Manufacturing Operating Instructions, Skydrol Department (Document
Set), Monsanto Company, St. Louis, Missouri, 1993, Author.

Standard Operating Procedures (SOPs), Environmental, Safety, and
Health
(Document Set), Monsanto Company, St. Louis, Missouri, 1992, 1993,
Author and Designer.
Plans, Reports & Direct Mail
Annual Team Work Plan, Nationwide Insurance Co., Columbus, OH, 2007,
Author and Designer.

Resiliency Statement of Finding (RSOF) Process Discovery Report,
Nationwide Mutual Insurance Co., Columbus, OH, 2006, Author and Designer.

Documentation Plan, SPP Integration Project, American Electric Power,
Columbus, OH, 2005, Author and Designer.

Training Plan, Ohio SACWIS Project, Ohio Job and Family Services, State of
Ohio, Columbus, OH, 2004, Editor.

Data Conversion Plan, Ohio SACWIS Project, Ohio Job and Family Services,
State of Ohio, Columbus, OH, 2004, Editor.

Capacity Analysis, Ohio SACWIS Project, Ohio Job and Family Services, State
of Ohio, Columbus, OH, 2004, Editor.

Direct Mail Marketing Letter,
Kratzenberg Consulting Group, Atlanta, Georgia,
1992, Author.

Documentation Project Plan, Document Specification, Usage-Based
Requirements Determination System
, Systems Integration and
Management Activity (SIMA), Army Materiel Command, U.S. Army, St. Louis,
Missouri, 1992, Author and Designer.
Product Specifications
Product Specification Project Document Set: Product Requirements Specification
Process Definition, Product Requirements Specification Template, Use
Case Set Template, Use Case Template, Event-Response Sequence
Template, Product Requirements Template, Product Requirements
Baseline Project Kick-Off Presentation
, Applied Virtual Vision, Columbus, OH,
2006, Author and Designer.

Product Specification Sheets, CAT Plus Outbound Telemarketing System,
TeleDirect International, Inc., Davenport, Iowa, 1991, Author and Designer.

Overview Guide, MDAIS Procurement Services, McDonnell Douglas
Aerospace Information Services, McDonnell Douglas Corporation, St. Louis,
Missouri, 1990, Author.
Process Specifications
Configuration Management Data Stewardship Model, Nationwide Mutual
Insurance Co., Columbus, OH, 2009, Author and Designer.

Configuration Management Capability Model, Nationwide Mutual Insurance
Co., Columbus, OH, 2008, Author and Designer.

Model Platform Process Guide, Nationwide Mutual Insurance Co., Columbus,
OH, 2008, Author and Designer.

Model Platform Process Tools Reference Guide, Nationwide Mutual
Insurance Co., Columbus, OH, 2008, Author and Designer.

Production Readiness Process Guide, Nationwide Mutual Insurance Co.,
Columbus, OH, 2007, Author and Designer.

New Product Development Process Guidebook, Alliance Data Systems,
Columbus, OH, 2007, Author.

New Business Review Process Guidebook, Alliance Data Systems,
Columbus, OH, 2007, Author.

Resiliency Statement of Finding (RSOF) v2.0 - 2.5 Process Definition,
Nationwide Mutual Insurance Co., Columbus, OH, 2007, Author and Designer.

Standard Manufacturing Process, L-Aspartic Acid Department, Solutia, Inc.,
St. Louis, Missouri, 1997, Author and Designer.

Standard Manufacturing Process, Duralink Department, Monsanto
Company, St. Louis, Missouri, 1996, Author and Designer.

Standard Manufacturing Process, Skydrol Department, Monsanto
Company, St. Louis, Missouri, 1996, Author and Designer.
Quality Manuals
Quality Procedures Manual, Motorola, Inc., Schaumburg, IL, 2000, Author.

Quality System Manual, PC&E, Inc., St. Louis, Missouri, 2000, Author and
Designer.

Quality Procedures (Document Set), Fabcon Division, PC&E, Inc., St. Louis,
Missouri, 2000, Co-Author and Designer.
Work Instructions (Document Set), Fabcon Division, PC&E, Inc., St. Louis,
Missouri, 2000, Co-Author and Designer.

Training Aids (Job Description Document Set), Fabcon Division, PC&E, Inc., St.
Louis, Missouri, 2000, Author and Designer.
Requirements Specifications
Configuration Management Audit Capability Technology Requirements,
Nationwide Mutual Insurance Co., Columbus, OH, 2010, Author.

Configuration Management Requirements Development Process,
Nationwide Mutual Insurance Co., Columbus, OH, 2009, Author and Designer.
Standards
Documentation Standards Guide, Ohio SACWIS Project, Ohio Job and Family
Services, State of Ohio, Columbus, OH, 2004, Co-Author and Designer.

Development Standards, Ohio SACWIS Project, Ohio Job and Family Services,
State of Ohio, Columbus, OH, 2004, Editor.

Documentation Style Guide, AT&T Network Systems, St. Louis, Missouri,
1987, Author and Designer.
System Reference Manuals
System Manual, Multi-Agency Radio Communications System, State of
Ohio, Columbus, OH, 2002-2004, Editor and Designer.

RDS-to-ICGS Data Migration Reference Guide, GTE Data Services, Inc.,
Wentzville, Missouri, 1992, Author and Designer.

Usage-Based Requirements Determination System (UBRD), Usage-Based
Provisioning System Reference Manual
, Systems Integration and
Management Activity (SIMA), Army Materiel Command, U.S. Army, St. Louis,
Missouri, 1992, Author and Designer.
User Manuals
Product Control Tables User's Manual, Credit Systems Incorporated, St.
Louis, Missouri, 1992, Author and Designer.

Cardholder Billing Control System User's Manual, Credit Systems
Incorporated, St. Louis, Missouri, 1992, Author and Designer.

Supervisor's Guide, CAT Plus Outbound Telemarketing System, TeleDirect
International, Inc., Davenport, Iowa, 1991, Author and Designer.

CAT Plus User's Guide, TeleDirect International, Inc., Davenport, Iowa, 1991,
Author and Designer.

Training Guide, Automated Minicomputer Interface for Group Operations
(AMIGO)
, Southwestern Bell Telephone Company, St. Louis, Missouri, 1989,
Author and Designer.

User's Guide, Automated Minicomputer Interface for Group Operations
(AMIGO)
, Southwestern Bell Telephone Company, St. Louis, Missouri, 1989,
Author and Designer.

User's Guide, Digital Test Maintenance Station, AT&T Network Systems,
Merriam, Kansas, 1989, Editor and Designer.

QuickStart Guide, Informix-SQL, AT&T Network Systems, St. Louis, Missouri,
1989, Author and Designer.

User's Guide, CMS Data Conversion Utility, AT&T Network Systems, St.
Louis, Missouri, 1989, Author and Designer.

User's Guide, Cable Tension Utility, AT&T Network Systems, St. Louis,
Missouri, 1988, Author and Designer.

User's Manual, Overtime Equalization System, AT&T Network Systems, St.
Louis, Missouri, 1988, Author and Designer.

User's Manual, Convention Center Software, AT&T Network Systems, St.
Louis, Missouri, 1988, Author and Designer.

User's Guide, Travel Itinerary Software, AT&T Network Systems, St. Louis,
Missouri, 1988, Author and  Designer.

User's Guide, ROADS Financial Reports Disk Utility, AT&T Network Systems,
St. Louis, Missouri, 1988, Author and Designer.

User's Guide, GeoGraph Automated Geographic Positioning System,
Anheuser-Busch Companies, Inc., St. Louis, Missouri, 1988, Author and
Designer.

User's Guide, CMS File Conversion Utility, AT&T Network Systems, St. Louis,
Missouri, 1987, Author and Designer.

User's Manual, Religious Organization Accounting & Data Management
System
, (7-Volume Document Set), AT&T Network Systems, St. Louis, Missouri,
1987, Author and Designer.

User's Manual, Applicant Processing & Tracking System, AT&T Network
Systems, St. Louis, Missouri, 1986, Author and Designer.
White Papers
Model Platform Executive Decision Guide, Nationwide Mutual Insurance Co.,
Columbus, OH, 2008, Author and Designer.
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